Emails to People Without Voices or Faces
I finally broke down and wrote an email to Hotmail‘s customer service page asking if they were engaged in a conspiracy to get every single Hotmail user to switch to Gmail. It seems more and more plausible to me each day that this is the case, as I click on dysfunctional links and stare at CSS-less pages, all while being forced to wait for animated dating service ads to load and ask me what color of hair I prefer on the woman I’m apparently supposed to masturbate about meeting for a monthly fee.
Then, I wrote to Netflix:
Hello. Netflix hasn’t sent a DVD to me since 2/23, and today is 3/2. I have one DVD at home. I sent one back to you last week, and it doesn’t show that you received it yet. That leaves one DVD slot that I’m paying for and not receiving. My queue says that my next available DVD will be mailed tomorrow. Could it be that not one of the 100-plus DVDs on my queue were available for the entire week? If that’s the case, shouldn’t someone have emailed me to tell me so? I’m not understanding how I can be paying for the 3-DVD-per-month plan and then be expected to have only 2 DVDs for an entire week. It seems like the problem started when I sent back a mislabeled DVD…? Please explain what happened and what I can expect from Netflix in the future when the next DVD in my queue is unavailable. Thank you.
To Netflix again:
P.S.
It’s incredibly annoying that you have my credit card information, but I can’t even find a phone number for Netflix.
The most annoying part of all is that these are both serives I used to recommend to all my friends.
